You can book a car with NovaGroup on our official website or through our contacts. Simply specify the city, date of pick-up and return, time and place of pick-up, select a car, fill in the necessary contact information, and complete the booking.

To rent a car with NovaGroup in Georgia, you will need a valid driver's license, passport, and international license (if your country is not on the list of approved countries).

Every five kilometers along the road, you will find small gas stations, with larger ones located every 10-15 kilometers. The vast majority of stations operate 24 hours a day. Various types of fuel are available, including diesel, 92, 95, and 98 octane gasoline.
When choosing a gas station, it is recommended to give preference to trusted brands such as ROMPETROL, LUKOIL, WISSOL, GULF, and SOCAR.
There are no universal rules for service at gas stations, as some stations are fully staffed, while others are self-service. Payment options may include cards or cash. Each gas station is equipped with free restrooms and coffee machines, and some have snack bars and auto shops.

The rental cost includes rent, insurance, and 24/7 technical support.

After successfully booking, you can pick up the car at the specified location. Our representative will provide you with the car, check the necessary documents, and explain how to use it.

No, traveling abroad—including Armenia and Turkey—in a vehicle rented from our company is prohibited.

NovaGroup insurance includes comprehensive coverage, including damage and theft insurance. We also offer additional insurance options of your choice.

If your plans have changed, you can cancel your reservation by contacting our customer service team. Depending on the timing and reason for cancellation, certain fees may apply.

Changes to the pick-up time for a rented car can be made by contacting our customer service department. Our company offers personalised service 24/7.

If your flight is canceled or rescheduled, please contact us as soon as possible. We will try to adjust your order according to the new schedule.

Expenses may include fuel, traffic fines, and additional services if they are not included in the basic package.

The minimum rental period is 24 hours. When renting for the minimum period, the cost is calculated as for 2 days.

The rental period begins when the vehicle is picked up.

Rental payment is made upon signing the contract. We accept payment by card, online transfer, cryptocurrency — in any currency.

We offer additional options such as child seats, GPS navigators, SIM cards with unlimited internet, Wi-Fi routers, wheel chains, ski and bicycle racks, and other accessories that can be ordered separately.

The lease term can be extended by contacting us.

The vehicle must be returned in the same condition as it was received, with the same fuel level. Our vehicles are provided for rent in a clean condition.

The use of rented vehicles is permitted exclusively on public roads. Driving abroad in a rented vehicle is strictly prohibited.

Cars are insured against theft. The renter's liability for damage to the car depends on the insurance selected. By default, all cars are insured under the CWD standard (all damage except for the windshield, wheels, and underbody) with personal participation (a deductible of $200). For a small additional fee, we provide full coverage insurance without a deductible.

Breach of the lease agreement may result in unilateral termination of the agreement, contractual penalties, and legal consequences in accordance with Georgian law.